Project Mediation, Inc.

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Is Arbitration Arbitrary?

A summary of Chip Ossman's survey research for the Master of Dispute Resolution Thesis.  The survey asked the recipient to act as arbitrator of a described project dispute, assuming that the dispute description summarized the recipient's understanding of the dispute at the end of arbitration hearings.  A questionnaire allowed the recipient to issue an award. 
The survey summarized the 425+ responses, finding very little consistency in the awards. 
The article includes the dispute resolution scenario, questionnaire. 
The link is to the Construction Management Association of America’s eJournal.

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Project Mediation, Inc.
215 N. Marengo Ave.  Third Floor  Pasadena, CA  91101
Ph:  626-440-9049    Fx:  626-440-9114   email:  Ossman@ProjMediate.com